Effective Date: August 1, 2025
At Canada Controls, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, CanadaControls.com.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information from users of our website:
A. Personal Information
When you interact with us through contact forms, newsletter sign-ups, or event registrations, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Province or location
B. Technical Information
We automatically collect non-identifying data through cookies and analytics tools, including:
- IP address
- Browser and device type
- Pages visited
- Referral sources
- Time spent on site and click activity
2. How We Use Your Information
We collect and use your information to:
- Respond to inquiries or requests
- Register you for events or webinars
- Send newsletters and updates (if you’ve opted in)
- Improve our website’s functionality and performance
- Comply with legal and regulatory requirements
3. Consent
We only collect personal information with your knowledge and consent. By providing your information, you consent to the collection and use of your data for the purposes outlined in this policy.
You may withdraw your consent at any time by contacting us using the details below.
4. Use of Cookies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve site functionality. By continuing to browse our site, you consent to our use of cookies.
You can disable cookies in your browser settings, though some features of the site may not function properly as a result.
5. Storage and Cross-Border Data Transfers
CanadaControls.com is hosted on servers located in the United States. This means your personal information may be stored and processed in jurisdictions outside of Canada, where privacy laws may differ and may be subject to lawful access by U.S. authorities.
By using our website, you acknowledge and consent to this transfer and processing of your information.
6. Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Trusted third-party service providers (e.g. email platforms, web analytics, hosting providers)
- Government or legal authorities if required to comply with laws or legal processes
All third parties are required to safeguard your information and use it only for authorized purposes.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. When your information is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If you believe we may have collected information from a child, please contact us and we will delete it promptly.
9. Security of Information
We take reasonable precautions to protect your personal data from loss, theft, misuse, and unauthorized access. This includes encryption during transmission (SSL/TLS) and restricted access to sensitive information.
However, no data transmission over the internet can be guaranteed to be completely secure.
10. Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for further use or disclosure of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
To make a request, contact us using the details below.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted indicates your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Privacy Officer – Canada Controls
📧 Email: sales@canadacontrols.com
📞 Phone: 289-374-0052
🏢 Mailing Address: 1020 Brevik Place, Unit 3, Mississauga, Ontario